Privacy Policy

Last updated: March 2025

1. Introduction

Welcome to Intero Interior Design ("Intero", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website at www.interointeriors.com or contact us for our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

2.1 Information You Provide Directly

When you reach out to us through our contact form, by phone, or by email, we may collect:

• Name and contact details – your full name, phone number, and email address.
• Project information – details about your home or commercial space, design preferences, budget range, and timeline.
• Communications – messages, enquiries, and feedback you send us.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information including:

• IP address and browser type
• Pages visited and time spent on the website
• Referring website addresses
• Device and operating system information

This information helps us understand how visitors use our site and improve our content and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide interior design consultation services.
• To prepare design proposals, quotations, and project plans tailored to your requirements.
• To communicate project updates, timelines, and relevant information.
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following limited circumstances:

• Service providers – trusted vendors and contractors who assist in delivering your project (e.g., furniture suppliers, contractors), strictly for project-related purposes.
• Legal requirements – when required by applicable law, court order, or government authority.
• Business transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project-related data may be retained for up to 7 years for legal and warranty purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access – request a copy of the personal information we hold about you.
• Correction – request correction of inaccurate or incomplete data.
• Deletion – request deletion of your personal data.
• Objection – object to the processing of your data in certain circumstances.
• Portability – request transfer of your data in a machine-readable format.

To exercise any of these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand site usage. You may disable cookies through your browser settings; however, some features of the website may not function correctly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: